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4 Key Behaviors for Frontline Leaders

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David Harper
McKinsey has recently published research on key leader behaviors (particularly among frontline leaders) based on a global study of 180,000+ people from 81 countries.  Of 20 possible behaviors, 4 emerged as noteworthy, accounting for 89% of the variance between between strong and weak organizations in terms of leadership effectiveness.  The 4 behaviors are (not in rank order): Be supportive Operate with a strong results orientation Seek different perspectives Solve problems effectively. Although McKinsey…

Canada Aggressively Recruits Skilled Talent

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David Harper
Oh, Canada! Canada recently announced its Express Entry program with the goal of attracting skilled talent from around the world.  Successful applicants would be provided an expedited path to permanent (not temporary) residency, with their application being processed in 6 months or less.  Candidates would be ranked according to various criteria, including language proficiency, education and work experience.  According to the government, each is a leading indicator of one’s likelihood of integrating…

Study: Want to be a CEO one day? Then find your way to an HR role.

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David Harper
New research from Ellie Filler of Korn Ferry and Dave Ulrich of U. of Michigan concludes that a stint as CHRO is great experience for those that aspire to be CEO. Interestingly, “except for the COO (whose role and responsibilities often overlap with the CEO’s), the executive whose traits were most similar to those of the CEO was the CHRO.” The rising status of HR leaders is not a surprise.…

Do You See What You Need to See?

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David Harper
Do You See What You Need to See? Take a look at the following image: Would you believe me if I told you that Square A is the same shade as Square B? Probably not. If I told you that you can’t trust what you see, and that indeed the squares are the same shade, would you believe me then? Still, probably not. If I showed you the following proof (the…

Why Your Executive Coach is Overrated

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David Harper
I recently Googled the term “executive coaching” and received nearly 1.5 million hits. Frankly, I was a bit surprised. I was expecting more, because it seems like everyone and their uncle and aunt is a coach these days. (Full disclosure: Count me in; I too have worked with numerous executives and managers, one-on-one, for periods ranging from several months to over a year.) The array of coaches is a bit…

You and I May Not Know We’re Incompetent

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David Harper
You and I May Not Know We’re Incompetent But we certainly know that we’re above average. She was completely paralyzed on her left side. And yet if you asked her if she could move her left arm, she would say that she could. Even more interesting, if you pointed to her left arm and asked her whose arm it was, she would tell you it belonged to her mother. If you…

David Moyes Now Truly Goes It Alone

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David Harper
David Moyes Earlier this month, I wrote about David Moyes, the embattled coach of the UK soccer team Manchester United.  Moyes had inherited the most successful team in the British Premier League from one of the most successful coaches, Sir Alex Ferguson.  In fact, Sir Alex had handpicked Moyes to succeed him. Last year, Manchester United won the championship under Sir Alex, but this year Man U is currently 7th, with…

Do You Know When to Go It Alone?

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David Harper
He was about to be mocked in front of 75,000 people. The banner being towed behind the plane flying overhead would read, “Wrong One – Moyes Out”. Many of the fans wanted his head; it was time for him to go. The season was not going well to say the least. The dynasty handed to him was stumbling in a very public way. David Moyes then walked out onto the…

Stop Playing to Your Strengths.

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David Harper
Photo by Philip Kromer “It’s much easier to play to your strengths than to compensate for your weaknesses.” “You’ll go a whole lot further developing your strengths than developing your weaknesses.” “No one got promoted by improving a weakness; focus on your strengths.” And so it goes. The business literature is filled with articles and blog postings touting the value in playing to one’s strengths vs. developing or overcoming one’s…

So Where Exactly is the Next Level?

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David Harper
We’ve all heard it at some point. And we may have even said it on occasion. The next level. “Because of the recent economic and competitive challenges confronting our company, it’s imperative that we reject the status quo, and instead, take this organization to the next level.” (Lots of applause) “Pat, if you’re truly serious about moving up to the District Manager role, you’ll have to take your game to…

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