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And Are Your People Ready?

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David Harper
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Working in the Next Normal Image by Gerd Altmann from Pixabay So by now your organization’s workforce:a) has returned to work;b) started to return to work;c) are planning their eventual return to work; ord) has always been at work (with a personal shoutout to my wife and all the other nurses!)No doubt, you and your team have been planning how to make the workplace as safe as possible. So let’s say that’s…

Do You Feel Like an Impostor Now?

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David Harper
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If you do, join the crowd. Wikipedia defines Impostor Syndrome as “a psychological pattern in which one doubts one’s accomplishments and has a persistent internalized fear of being exposed as a ‘fraud'”. The term dates back to research by Clance & Imes published in 1978, in which they examined the “impostor phenomenon” in high-achieving women.  They studied social and psychological factors, and provided recommended therapeutic approaches. Impostor Syndrome in the…

Did You See COVID-19 Coming?

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David Harper
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Avoiding the Curse of Cassandra In Greek mythology, Cassandra is wooed by the god Apollo, who grants her the ability to see the future.  However, she doesn’t return his affection, and in true Greek-myth-godlike response, he curses her with not being believed. So she can see the future, but no one will believe her.She later warns the Trojans about the Greeks hiding in the Trojan Horse, and true to form, the…

How to Lead in a Crisis

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David Harper
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Leading others through uncertainty On 9/11, I was working in Manhattan.  Today, when people discuss 9/11 and New York City, everyone knows there were two planes, and only two planes, that struck the Twin Towers.  That morning, though, no one knew how many more there would be, or what else was to come. Not that the comparison is parallel, but we’re in similar times.  We’re not quite sure what’s to…

Are You Okay Being Right?

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David Harper
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Trust me, I know these things… As a leader, it’s important to be right.  A leader’s credibility and influence are based, in part, on his or her ability to be right about matters relevant to their role, function, and organization. But how right does a leader need to be? Here’s an image you will not see “right” or correctly.  To reiterate, if you’re alive and breathing while reading this, you…

Do You Confuse Perception & Reality?

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David Harper
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So which do you see?  Two faces or a vase?  If you said, “I see a candlestick holder”, okay, you still get a point. If I asked you, “Which is more correct?  The two faces or the vase?  Which is more real?”, you’d say something like, “Don’t be foolish, Dave.  It’s both.  I see the two faces and I see the vase.  They’re both real.” So why is it when leaders receive feedback…

You’re Not Alone: Everyone Fakes It Sometimes.

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David Harper
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Congratulations!  You got that promotion!! That job you had your eyes on for so long is finally yours.  What a rush!  Your partner/spouse is thrilled!  Your parents are thrilled!  Even the dog seems happier to see you when you come home.  Life. just. couldn’t. get. any. better. So why do you feel so much like a fraud? And why are you worried people will find out you don’t quite know what you’re doing? Answer #1:…

You and I May Not Know We’re Incompetent

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David Harper
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She was completely paralyzed on her left side. And yet if you asked her if she could move her left arm, she would say that she could. Even more interesting, if you pointed to her left arm and asked her whose arm it was, she would tell you it belonged to her mother. If you then asked her, well where was her mother, she’d say her mother was hiding under the table.…

Do You Know When to Go It Alone?

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David Harper
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He was about to be mocked in front of 75,000 people. The banner being towed behind the plane flying overhead would read, “Wrong One – Moyes Out”. Many of the fans wanted his head; it was time for him to go. The season was not going well to say the least. The dynasty handed to him was stumbling in a very public way. David Moyes then walked out onto the…

So Where Exactly is the Next Level?

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David Harper
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We’ve all heard it at some point. And we may have even said it on occasion. The next level. “Because of the recent economic and competitive challenges confronting our company, it’s imperative that we reject the status quo, and instead, take this organization to the next level.” (Lots of applause) “Pat, if you’re truly serious about moving up to the District Manager role, you’ll have to take your game to…

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