How to Lead in a Crisis

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Leading others through uncertainty On 9/11, I was working in Manhattan.  Today, when people discuss 9/11 and New York City, everyone knows there were two planes, and only two planes, that struck the Twin Towers.  That morning, though, no one knew how many more there would be, or what else was to come. Not that the comparison is parallel, but we’re in similar times.  We’re not quite sure what’s to…

Communicating During a Crisis

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3 Valuable Resources Leaders are being challenged to communicate effectively under these stressful, complex, ever-changing conditions. For many, it’s their first time doing so during a company-wide, nation-wide crisis. We thought readers of our 60-Second Read would find the following three resources helpful: Communicating Through the Coronavirus Crisis.  From Harvard Business Review, a 5-step framework for your communication strategy.  (Note: HBR has a paywall, but your first 3 articles per…
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