3 Valuable Resources
Leaders are being challenged to communicate effectively under these stressful, complex, ever-changing conditions.
For many, it’s their first time doing so during a company-wide, nation-wide crisis.
We thought readers of our 60-Second Read would find the following three resources helpful:
- Communicating Through the Coronavirus Crisis. From Harvard Business Review, a 5-step framework for your communication strategy. (Note: HBR has a paywall, but your first 3 articles per month are free.)
- Communicating with Employees During a Crisis. From the Society for Human Resource Management (SHRM), a quick primer on what to do and not to do. See the Sidebar: 8 Tips for Communicating with Employees During a Crisis.
- Communicating in a Crisis: Risk Communication Guidelines for Public Officials. From the Substance Abuse and Mental Health Services Administration (SAMHSA), a comprehensive and detailed guide for how to communicate effectively during a crisis. Contains numerous do’s, don’ts, and how-to’s. Content is not specific to substance abuse or mental health. If you don’t use it, at least keep this as a solid reference for future crises big and small.
Be well, and stay safe.