Do Your Leader Vacuums Need a Cleaning?

If You Don’t Address It, They will Fill It.

“Nature abhors a vacuum.” The quote is often attributed to Aristotle, the Greek philosopher (and student of Plato and teacher of Alexander the Great) who lived from 384 to 322 BC. The quote has nothing to do with your carpets or your Hoover, Electrolux, or Dyson. Aristotle was talking about voids in space, places that are empty of matter, empty of “stuff”. Aristotle felt that true perfect vacuums, or voids, were antithetical to Nature’s essence.

Our Everyday Vacuums

Aristotle aside, our everyday experience does bring us into contact with vacuums, although of the less “perfect” kind than Aristotle had in mind. If you’ve ever opened a tin or a sealed jar, you’ve heard the “whoosh” sound of the seal being broken, the vacuum’s being exposed, and air rushing in to fill the (partial) void.

In a less literal way, if you’ve ever lived in an organization that has been starved for information, where free-flowing communication has been sucked out of it, you know that people also abhor a vacuum, in this case, an information vacuum.

Paradoxically, leaders who prefer not to be forthright with information or who, for whatever reason, don’t go out of their way to ensure that their associates know what’s what with the firm, its business, its customers, etc., often find themselves having to deal with rumors and falsehoods that are worse than the reality.

Your People Abhor a Vacuum, and They Will Fill It

To paraphrase Aristotle, people in organizations abhor an information vacuum (particularly during times of uncertainty…although that’s being redundant).

If employees can’t elicit the information they seek from their leaders, they will invent it.

That is, they will do as best they can with what information they do have to piece together the best approximation possible, all the while being influenced by and subject to the attendant anxiety, confusion, and suspicion that accompany times of heightened stress.

So Where to Now?

If your firm has weathered the pandemic and the attendant financial impact, what’s the course now? Where to from here?

Many of your people, who were asked to hold on, have held on. Now they probably want to know what the game plan is for growth, for moving forward, for securing their and the organization’s future.

And so ask yourself: “As a leader, how much do I abhor the vacuum?”