Who’s More Lost: You or Your Luggage?

The man beside me at the counter was irate.  He didn’t yell, but you could see by the expression on his face and by his body language that he was incredulous. We had been promised by the gate agent in Newark that our carry-on bags, which they required us to check at the gate, would be available to us in Atlanta.  The flight out of Newark was more than 2…

Lost Jobs Aren’t the Problem. They’re the Symptom.

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There used to be a time when if jobs were lost during a recession, there was the expectation that many of these same jobs would eventually return after the economy came back. These days, though, there’s a whole different feel about jobs returning. In a recent article, “5 Myths About How to Create Jobs” (link), McKinsey notes that even if the economy were to add 200,000 jobs per month, it…